Ikora Support

What is Ikora?

Ikora is a media player for phones and TVs. It is a player only: it does not provide channels, movies or shows. You bring your own provider.

Add your provider

1. Open Ikora and choose Add source.
2. Pick Xtream or Playlist.
3. For Xtream, enter the server URL, username and password from your provider. For a playlist, paste the playlist link (M3U).
4. Save. The first import can take a while on a large library.

Quick fixes

• Stream will not play: check that your subscription with the provider is active, then try again.
• Buffering: check your internet connection and speed, try a different Wi-Fi band or a wired connection, restart your router and your device, and close other apps using the network. If it continues, ask your provider whether their service is available in your region and working normally.
• Provider unreachable: check the server URL, username and password, and confirm with your provider that the server is online.
• Library is slow to load: the first import downloads your whole library and can take several minutes. Keep the app open until it finishes. Later refreshes are faster.

Content and provider issues

Ikora does not provide any channels or movies. Missing channels, wrong titles, expired subscriptions and stream problems on the provider's side must be taken up with your provider.

Contact us

Email support@ikora.site. Please include:

• Your device model and system version
• The Ikora version
• What happened and what you expected

Never send your passwords.

FAQ

Does Ikora include channels or movies?
No. You add your own provider.

Do I need an account?
No. Ikora has no accounts.

Where is my data stored?
Only on your device. See the privacy policy.

How do I remove a source?
Remove it in the app, or clear the app's data or uninstall to delete everything.

Does Ikora show ads?
The current version shows no ads. If that changes, the privacy policy will be updated before the change is released.